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Shop With Confidence
Always Secure Shopping Guarantee
 
 

At CleanerTODAY.com, we know that keeping your credit card information secure is important to you. That makes it very important to us.

We use Extended Validation (EV) SSL, the highest standard in the Internet security industry for Web site authentication, to secure your online transaction with us. EV SSL signifies that our organization has passed a rigorous identity authentication process. The EV SSL Certificate will trigger your browser address to display https:// and if you use a browser released in 2007 or later (such as Microsoft Internet Explorer 7) your address bar will turn a noticeable green color. Click to Demonstrate Green Bar Security To the right of the address bar, a field will display CleanerToday Inc (the name of the organization that owns this Web site) and this field will toggle to display VeriSign, the certificate authority that issued this SSL Certificate. When you see your address bar turn green, simply look to the right to see that the owner of this Web site is the organization you intended to visit.

How do we make sure information is secure?
We use the latest encryption technology (Secure Sockets Layer, or SSL) to secure your personal information. The information you provide when you place an order is encrypted (or coded) using a secure server for maximum security. This coding makes it extremely difficult for anyone to reach your information as it moves through our ordering system.

Certain browsers will not allow communication through secure servers. If this is the case, you won't be able to place an order online. If you have any problems placing an order online please print your shopping page and place your order by phone at 1-800-694-2371.

What if you link to another site?
Our website may provide links to other websites that are not under our control. Neither we nor the third party service providers who manage our website are responsible for these linked websites, their content or for the actions of the providers of such sites. We recommend that you review the privacy and security policies and terms of use for any websites you use.

Do I have to turn the security feature on when I want to shop?
The security features are automatic, and always on. You don't have to do anything but shop. Clicking "Checkout" on any page is all it takes to get started in our secure checkout process.

How do I know if I'm connected when I start ordering?
Once you've clicked the "Continue Checkout" button, your browser looks for a digital certificate to confirm that it's communicating with our web-site. Once a positive ID is made, your order will continue securely.

Are all the pages on your web-site secure?
Most of the pages on our website provide information about CleanerTODAY.com and our products. We make this information available freely and there's no reason for these pages to be "secure." The pages that we make secure are the ones on which you actually make the purchase, such as when managing your account, checking your order status, or within the "Checkout" area. For example, the entire checkout process, from introduction to final confirmation, is completely secure.

Is my information secure when it's transmitted across the Internet?
All of your information is encrypted before it's transmitted across the Internet, then decoded only after it arrives at our secure servers. Please view our Privacy Policy for complete details on how we use the information we collect.

Better Business Bureau
 
Cleaner TODAY meets all BBBOnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine Reliability seal.  

To display the BBBOnLine Reliability Program seal, Cleaner Today has :
  • Become a member of the Better Business Bureau where company is headquartered;
  • Provided the BBB with information regarding company ownership and management and the street address and telephone number at which they do business, which may be verified by the BBB in a visit to the company's physical premises;
  • Have a satisfactory complaint handling record with the BBB;
  • Agree to participate in the BBB's advertising self-regulation program, and correct or withdraw online advertising when challenged by the BBB and found not to be substantiated or not in compliance with our children's advertising guidelines;
  • Agree to abide by the BBB Code of Online Business Practices, and to cooperate with any BBB request for modification of a website to bring it into accordance with the Code;
  • Respond promptly to all consumer complaints;
  • Agree to dispute resolution, at the consumer's request, for unresolved disputes involving consumer products or services. 
No risk Shopping Guarantee
 

When you shop online with Cleaner Today with your American Express, Discover, Mastercard or Visa, you are protected from unauthorized use of your card or account information.
With the Zero Liability policy, your liability for unauthorized transactions is $0 -- you pay nothing.

Find Details of the Policy for:


American Express
Online Guarantee

Discover $0 fraud liability

MasterCard Zero Liabililty
,

Visa Zero Liability
.

Paypal Buyer Protection

Private - We value your privacy
  In an age of unsolicited emails, you can trust Cleaner Today to keep your information confidential. We never share your email addresses with any third party and we never send unwanted emails to you. We are a company that will protect and safeguard the privacy of our customers. See our privacy policy below for the details of our pledge to your privacy. We Never Share or Sell Your Private Information
Please view our Privacy Policy for complete details on how we use the information we collect.
Satisfaction Guarantee
  30 Day Guarantee
The entire staff at Cleaner Today is dedicated to ensuring that you meet with success when using any of our line of products. We will personally work with you to troubleshoot and problem-solve issues whenever possible. However, we do recognize that on rare occasions it is necessary for customers to return a product for a refund.

Returns/refunds require the issuance of a Return Merchandise Authorization (RMA) Number from the Cleaner Today customer contact center. All RMA numbers must be requested within 30 days of original purchase.

Contractor Bulk Items and Used Tools are not eligible for refunds.

Full details of our return policy can be found on the terms page.
What is your return policy?
  Please see our Easy Returns 1.. 2.. 3.. for complete details regarding our easy return policy.